Your most efficient way is to use, At this time, we do not offer the ability to edit a ticket purchase. MPAA To guarantee your are able to get tickets before they sellout, we offer the convenience of purchasing tickets (and at most locations reserving your favorite seat) in advance online. I used Fandango to purchase tix for the new Star Wars movie. Life happens and this company is so incentive to difficulties I am so upset, but will never do business with them. I like the fact you can put in your zip code and they will give you show times to tNohe nearest theaters near you. Where can I find information about closed captioning? Click on the link you can find under a headline Refund/Exchange. the intention of those sites is made intentionally to thwart use intentionally, unless a super user you are. 34. So they printed and refunded.
I purchased my ticket and can't find it - Customer Service Customer Service chat is the biggest joke. Flashforward to the next day, apparently the first order did end up going through, but the second order (without AList) has better seats. Please contact our National Sales department at 800-AMC-4TIX (800-262-4849) or visit our online ordering portal. Corporate Yes! If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. I was able to make a reservation immediately! Should you wish to purchase more than ten tickets at a time, please place separate orders. When Will the Showtimes Be Available? Do You AllowCostumes? Any money or points on thecard will be merged to the account number you want to keep. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Limited Time Only: Add your photo to a Visa card for free! As it takes up to 72 hours for you to receive a response, you can submit your query via LiveChat as well. I e-mailed. Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. Yes. And I get to pay an extra fee for this hassle? The ultimate first world problem! Please use the. How are state attorney generals everywhere not investigating this company?? The ORP Directory Lookup is available for validation purposes. All tickets purchased with a gift card are non-refundable and cant be exchanged for any kind of credit. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. Please notify your group sales team member if you do plan on bringing in a cake for your event. Purchase tickets had a flat tire on my way to theater 2 minutes after the movie scheduled time I went online to try get a credit on my account was given an error no able to get credit, contacted customer service and was told to email customer service heard back from them that they will not credit me. Purchased tickets on wrong day, requested refund and they would not refund the service fee even though I was ready to purchase tix for the next day. I log in and completed checkout only to realize that when logging in, the system changed my theater selection. Paragon Theaters - Luxury Made Affordable All Rights Reserved 2023. I go back to Fandango and they are escalating the issue to a higher level. Please email your request to questions@paragontheaters.com. FANDANGO IS HORRIBLE I COULDNT MAKE MY MOVIE BECAUSE I WAS IN A CAR ACCIDENT ON MY WAY THERE I WAS LEFT ON HOLF FOR HOURS AND ALSO WROTE AN EMAIL AND NEVER HEARD FROM ANY WHILE MEANWHILE I WASTED MONEY ON TWO MOVIE TICKETS AND NEVER GOT A CHANCE TO SEE THE MOVIE THEIR CUSTOMER SERVICE IS HORRIBLE !!!!!!!!!!!! You can purchase tickets with cryptocurrencies on our website by selecting BitPay during checkout. IMAX and start exploring the services we can offer. So, don't be shy with them at the box office. As long as you complete your request and submit it before the show starts, you are eligible for a refund. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. Open it in your web browserand start exploring the services we can offer. Why in the world would I want to sign up for a program that reroutes me to another state and then requires me to immediately call for a refund or exchange or I won't get one. Yellow Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX, Dolby, AMC Prime), dine-in theatres, film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC. This happens mostly at our Village 12 (Fredericksburg) and Pavilion (Naples) theater. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. Login to your Regal Crown Club or Regal Unlimited account. Please see the official rules below. Exchanges can be made only if you have a Fandango VIP account, while refunds are available to everyone, regardless of the type of their account. Arcade Why can't I register the gift card I received? Area codes in North America. Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. This company needs to be shut down, so many horrible reviews and nothing is being done to protect the consumer. Theatre Management at their discretion may open the facility earlier in the event they deem such action to be necessary. View our, Yes. We also accept Promotional Codes and Gift Cards. We also ask that you leave the masks at home. AMC couldn't cancel it. No, the system is not designed to serve the function of "critic." In certain markets, film studios sometimes allocate films among theaters in that area. What actions has Regal taken in regards to the coronavirus? At that point, locate the movie you are inquiring about and click on a showtime. Pleaseclick herefor more information on Paragon Theaters donation policy and to submit a donation request.
The reservations page on AMC showed a ticket for Avengers Endgame on Thursday the 25th at 6 PM - this shouldn't be there. Does my theatre offer a student discount? If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. Try the Fandango FAQ for more information. Please click here for further details on how to use your Fandango gift card. Paragon Theaters is proud to be a partner of Fandango. General admission for all adult tickets purchased for performances during matinee hours. A Child ticket is 2 to 12 and a Senior ticket is 60+. Before purchasing, we urge you . 0 stars if possible. For additional information about the voluntary movie rating system and ratings for new releases, visit the Motion Picture Association of America's home page at http://www.mpaa.org. The next day I notice charge on bank account. For values above $100, contact our National Sales department at 800-AMC-4TIX (800-262-4849). Sorry, but all credit cards used must have a U.S. billing address. Please ensure that your email is correct- and by midnight on the day of your birthday, you will receive an email notifying you that your free ticket has been added to your account. They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. Enter the payment details you used for paying for the tickets, Choose whether you would like to send the demand letter yourself or have DoNotPay do it for you. What Do I Need to Pick Up My Tickets? There's no true rhyme or reason On one day you can log onto your account and purchase tickets and the next time it won't allow you to log onto the site. 126. NOTHING. The Regal Crown Club program ("Crown Club") rewards movie lovers who attend movies at participating Regal Cinemas, United Artists or Edwards Theatre location (a "Regal Theatre").Crown Club members can earn credits when purchasing admission tickets (at the box office, at in-theatre kiosks, in the Regal Mobile App (the "App") or online) and concessions and can redeem such credits . No, you cant. If you want to request a refund via email, here are the steps: Find the confirmation email you received. Why do you charge a booking fee? I contact Fandango. Check who called Reverse phone lookup. Online Refunds: Once the showtime for the ticket has passed, tickets are not refundable. Student discounts are not available online, and are only offered at select Paragon Theaters. Locations with military pricing available are listed on this page. This is illegal and I will not just forget and move on. Can I see showtimes for different dates and locations? If you need to change your seats or change your showtime, you must visit the box office prior to the showtime. Completely fraudulent activity. Called customer service & the recording stated they had a wait time longer than 5 minutes & I opted to have them call me back. At the box office, we accept cash, AMC Gift Cards or the following credit cards: Visa, MasterCard, American Express and Discover. To receive a military discount you must be an active or retired military veteran. DMCA. It goes against our guidelines to offer incentives for reviews. If your showtime has not passed, you can request a refund by providing the email address associated with your ticket purchase and the last 4 digits of your gift card or credit card. Answer (1 of 4): What you do is go to the movie theater and either type that number into the ticket kiosk to get your ticket or tickets, take it to box office to get your ticket, or to podium, where they can type it into the scanner and approve it. Bought 4 tickets using a gift card & balance going on my credit card. I sent another email to their help desk and no reponse. for each ticket they purchase. Crooks!!! All Fandango rewards customer services employees dont want giveaway free moneys, gift cards, and stuffs to customers anymore. Had a similar problem too, but haven't fixed it yet since I don't know who to call. Our "bookings" (contract with film companies) are for one week only. I checked my email with no confirmation and purchase history on there website. How Many Tickets Can I Purchase Online? Gift card orders cannot be delivered to PO Boxes. Very poor business model! How do I redeem colored passes, loyaltyfree tickets and concession rewards? All AMC Classic, AMC and AMC Dine-In theatres in the United States will honor AMC Gift Cards. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you want to refund your tickets you bought with your VIP account, the same rules applyyou will get a refund for your entire order, minus the convenience fee. We charge a small convenience fee per ticket purchased on our website and mobile app. I WILL NEVER use fandango moving forward and do not recommend using the whack service when you can just buy direct. Sometimes they release films on a "limited" basis, and other times a film opens "wide" - all theaters. I can guarantee you.
Unable to make reservations due to Fandango/AMC error. Starting from the Fandangos home page, these are the steps you would need to take: If you want to request a refund via email, here are the steps: Fandango does offer refundsyou can get a refund on your entire order minus the convenience fee the company keeps. The ease of using Fandango was easy. This is a small fee the company uses to cover some expenses they are left with once they complete the refund. Who gives movies their ratings? I hadn't heard about their AWFUL CUSTOMER SERVICE. Their response was that the promotion had ended, nothing they can do. Impossible to get a hold customer service over phone. The customer service was so good too. In this case, you'll likely have a barcode or QR code from the confirmation e-mail sent from fandango. Fury of the Gods: The IMAX 2D Experience, John Wick: Chapter 4 - The IMAX 2D Experience, My Neighbor Totoro 35th Anniversary - Studio Ghibli Fest 2023, The Journey: A Music Special from Andrea Bocelli, The Metropolitan Opera: Der Rosenkavalier, The Metropolitan Opera: Der Rosenkavalier ENCORE, SPIRITED AWAY: Live on Stage - Studio Ghibli Fest 2023, Ponyo 15th Anniversary - Studio Ghibli Fest 2023, The Metropolitan Opera: Don Giovanni ENCORE, The Metropolitan Opera: Die Zauberflte ENCORE, Kiki's Delivery Service - Studio Ghibli Fest 2023, Nausica of the Valley of the Wind - Studio Ghibli Fest 2023, Castle in the Sky - Studio Ghibli Fest 2023, The Wind Rises 10th Anniversary - Studio Ghibli Fest 2023. Look at all the negative reviews - it is true. Extremely hard to get a hold of once purchased. 1/3 spots are taken by a bugged Endgame ticket. Tldr: Longshot, but is there a way to transfer my AList to a completed (out of pocket) purchase? No. They did not want to give me a refund for 2 adult movies tickets that showed up as "standard" but when I purchased them it showed up as "3D". Did not receive the confirmation email until 1 hour . Why Isn't a Certain Movie Playing at My Local Paragon Theater? They lied and said that there had been a report of fraud and they refused to give me my money. What other gift can provide action, drama, comedy and Junior Mints? No. REG will not sell tickets to any person under the age of 17 (18 where applicable). I can guarantee you. Review Movie Club Credit Activity. Do You Have Student Discounts? SCAM LIKE: Attempted to use the fandango site. At least I cancelled the payment on my credit card but unfortunately I am still ripped off because I dealt with this awful companyno wonder they have such long hold times. $70 spent and had to purchase new tickets to see the show. No record of transaction. Always look for the "No Passes" or "Special Engagement" description next to the film title. Enter your details in the chat box and complete your refund request. Tickets purchased through Fandango.com can be used at AMC theatres. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. Also, thanks for the suggestion of looking on the app. If you have an AMC gift card that begins with 6006, please email photos of the front and back to giftcards@amctheatres.com for a replacement card. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. Here are 8 tips for writing great reviews. Military discounts are valid for general admission only, only for tickets purchased at the box office (not valid online). When you get to the theatre, you can walk directly up to the ticket attendant (i.e. When I talked to the rep, he said THE PROMOTION IS OVER AND THERE'S NOTHING I CAN DO. Verification can help ensure real people write reviews about real companies. While the decision to enforce the rating system is purely voluntary, the overwhelming majority of theaters follow the Classification and Rating Administration's guidelines and diligently enforce its provisions. We use dedicated people and clever technology to safeguard our platform. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. You bet. Basically, made one order over Fandango with A list, but during payment submission the website crashed. Children 3 to 11 must pay the child admission price. Unfortunately, Special Engagements carry a pass restriction. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. Here are the steps to getting a refund with DoNotPay: DoNotPay does more than just submitting your request.
Movie Tickets & Movie Times | Fandango The showtimes will be emailed to you on Thursday morning (and you will receive a free popcorn coupon via emailwhen you confirm your subscription.. be sure to check your spam folder!). Paragon follows the MPAA guidelines for rated R movies which states:
Advertise Please don't use Fandango for your movie tickets. While users are typically satisfied with the service this company provides, there are cases when customers were displeased with the way the company handled their complaints, cancelations, and refund requests.