Minimum age requirements on larger cars may also be higher at some locations. @ Vicpak. All this experience and expertise is aimed to ensure you get the best experience. Please keep in mind that different Car Rental Companies have different requirements for accepted methods of deposit authorisation and payment. As part of our commitment to provide competitive, honest, fair and transparent pricing, we at Wisecars aim to only work with partners offering you a fair fuel policy so you will get no unpleasant surprises with hidden extras. Please read the following to know what is included/excluded in our coverage offers. Here are 8 tips for writing great reviews. However, please keep in mind that any changes that you make to your booking will probably change the rental price. These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute our agreement with the user (collectively you and your) of the services we provide in mediating car rental. Due to this protection, it cannot be read by any third party. I'M TRULY IMPRESSED. CAR RENTAL IMPORTANT INFORMATION - wisecars.com Powered by, https://www.wisecars.com/en-gb/faq#contactSection. It is a huge scam. You can check this information on the Wisecars Terms of Service: https://www.wisecars.com/en-us/terms-of-service.Unfortunately, it is hard to comment on this situation as I could not find your booking. See the full list of exclusions under section Deductible Protection Products will not cover. Any unauthorised use, reproduction, distribution, recording or modification of these images is strictly prohibited. Amendments can only be made up to 48 hours before the pick-up time. %title% %offer% Tbb. Each car rental company has its own age requirements, but most will rent to people between the ages of 25 and 70. My invoice said"NOTHING more to pay" but they state somewhere is says I'm not insured. Depending on the Car Rental Company, you can cancel your booking up to 48 or 24 hours before the starting date of your rental period. With Wisecars Cancellation Protection, the cancellation time frame will be extended to 2 hours before your pick-up time. If there are any outstanding charges or you accept any of the supplier's extras, they will charge you in local currency. The rental vehicle will be provided to you directly by our partnering Car Rental Companies in our capacity as acting agent. Amendments and changes Amendments can only be made up to 48 hours before the pick-up time. So you can bag the best deal with total flexibility to change your plans if you need to. We aim to resolve your complaint straightaway and we will confirm our resolution or continuing investigation within 3 business days of receiving your complaint. We will send you your rental voucher 48 hours before your pick-up time. Please note, it is your responsibility to provide all the above-mentioned documents. The rules that apply to the main driver also apply to any additional drivers. Depending on the Car Rental Company, you can cancel your booking up to 48 or 24 hours before the starting date of your rental period. Wisecars will inform the complaint submitter on how to proceed if needed. Wisecars Reviews - 45 Reviews of Wisecars.com | Sitejabber Anyone can write a Trustpilot review. We use dedicated people and clever technology to safeguard our platform. Some Car Rental Companies in some rental countries may also require an International Driving Permit. Contact Wisecars 5214f Diamond Heights Boulevard, San Francisco, CA, 94131, United States Advertiser Disclosure: If you click on one of our links, we may receive a compensation. Read Customer Service Reviews of www.wisecars.com - Trustpilot 2023 Wisecars. On collection, your rental car will have a certain amount of fuel, which will be marked on your Car Rental Agreement; return it with the same amount of fuel as you collected it with. What's Wisecars' cancellation policy? If you haven't started your trip yet, you can change your drop-off time by amending your booking. Company Terms of Service - Wisecars Usually, you can cancel your booking up to 48 or 24 hours before the pick-up. How to Cancel Wisecars Car Rental Comparison Subscription on a Mac computer: All related documentation must be kept if an insurance claim is submitted. Please note, all Deductible Protection Products become invalid and no refund will be made when: In some cases, if you follow the Car Rental Companys instructions and they determine that you are not responsible for the damage that occurred to the vehicle, the deductiblefees might be returned to you directly by the Car Rental Company and you do not need to claim a refund from Wisecars. I'm very sorry to hear that the rental did not meet your expectations, I assure you this is not the standars Wisecars experience.Everytime you book with us you will receive the same vehicle that you rented or similar (within the same category). Wisecars tipFollow these simple rules and you will end up paying only for the fuel that you have used. If you have any questions, please feel free to contact us. Powered by. We landed at Denver Airport and the rental company refused to give us any car even though they had plenty of vehicles for customers that did not book through Wisecar. Wisecars does not own any physical locations or offices. You will be given the car with a full tank of fuel and asked to return it with a full tank of fuel. ONWise users may obtain an online cancellation quote through our contract administration platform. Please note, under no circumstances is the fuel included in the rental price. Wisecars never discloses personal information about its customers to third parties without prior consent, except if legally obligated to or in case of an emergency. With Wisecars Cancellation Protection, the cancellation time frame will be extended to 2 hours before your pick-up time. If you do not contact Wisecars and do not provide any documents or evidence within the time specified, the case will not be considered. We may change these Terms of Service from time to time and you are advised to check the website to consider any changes to these Terms of Service which apply to you. Excess Protection covers up to USD 1000 of your excess. Please note, under no circumstances is the fuel included in the rental price. If you have shared your own referral code at least once, you will get 1% back on your own booking value after you have returned your rental vehicle. Re: Wisecars car rentals. 2023 Wisecars. Wisecars does not own or operate any Car Rental Companies. Please inform the car rental company straight away if your rental car gets damaged. If the customer wishes to drop off the car earlier than stated in the voucher or the rental details, Wisecars will not refund any amount for the unused days. Expired or provisional licences will not be accepted. The rental vehicle will be provided to you directly by our partnering Car Rental Companies in our capacity as acting agent. You are given the car with a full tank of fuel and asked to bring it back with a full tank of fuel. In the event of a breakdown or an accident, you must contact the Car Rental Company immediately for instructions and assistance. How To Cancel Wisecars Car Rental Comparison - JustUseApp Please note, due to fluctuating foreign exchange rates and other possible banking charges, Wisecars cannot be held responsible for any difference in the amount displayed on the webpage and amount paid for the reservation. Your contract for car rental will be between you and the Car Rental Company. In such circumstances, we will cancel your booking with no liability whatsoever. rtkelsek (4612) 5 csillag 5310 db 4 csillag 905 db 3 csillag 188 db 2 csillag 81 db 1 csillag 1126 db. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for . In that case, the special cancellation terms are presented during booking. If a cancellation is requested more than 48 hours before the pick-up time the customer will receive a full refund minus the non-refundable Cancellation Protection and/or Protection Package. Your voucher is normally issued 48 hours before the pick-up time. If you are late for your pick-up, you could lose your car. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. Your contract for car rental will be between you and the Car Rental Company. If have any questions about fuel policies or if you want advice on which fuel policies are available by which suppliers, do not hesitate to contact our customer support team. - Wisecars This information must be sent via email and give Wisecars the relevant details of the incident. When collecting your rental car, it will have a certain amount of fuel in the tank, which will be marked on your rental agreement, and you will have to return the car with the same amount of fuel as you collected it with. Business Profile Wisecars Auto Renting and Leasing Contact Information 5214F Diamond Heights Blvd #351 San Francisco, CA 94131 Visit Website (646) 813-0129 Customer Complaints 76 complaints. Francisco Gonzalez here, reviewed on Google and now here, WHAT A SERVICE!!!! Manage Bookings Online - Wisecars - Wisecars MyWisecars self-service Sign in / Register Please enter your email address and we'll send you the authentication code. The use of our website signifies your acceptance of these Terms of Service. The Car Rental Company must give its consent to repairs and replacements. Please note, due to fluctuating foreign exchange rates and other possible banking charges, Wisecars cannot be held responsible for any difference in the amount displayed on the webpage and amount paid for the reservation. If your flight is delayed or cancelled, please call our customer support team or the car rental company as soon as possible. If you require additional drivers, please include them in your booking request. damages/accidents occurred due to a violation of local traffic rules; any persons are found to be driving under the influence of alcohol/drugs, wilfully causing damage, off-road driving and driving in a careless and negligent manner; any third party involved refuses the settlement of the claim. Wisecars can not be held responsible for bank fees or smaller refunds due to currency conversion. It is entirely up to the Car Rental Company whether they decide to do so or not. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel up to 2 hours before the pick-up time and receive a full refund minus the amount paid for the products. Both our Terms of Service and those of the Car Rental Companies we work with contain some exclusions and limitations of liability. Please note that waiting for a partner's comment or documentation might extend this timeline in rare cases. Should you find any discrepancies between the summary of the Car Rental Transaction specified in the voucher and those specified in the Car Rental Agreement, you are requested to notify us of this as promptly as possible and before signing the Car Rental Agreement. Wisecars will not sell or rent any personally identifiable information. Keep copies of all relevant documentation you are asked to complete. wish to cancel your booking but do not tell us until your rental is due to start; fail to pick up the car at the arranged date and time; fail to provide the documentation that is required to pick up the car; fail to provide a credit card in the main driver's name with enough funds to cover the deposit. Wisecars has the right not to process complaints sent later than 28 calendar days after the drop-off date. They will do this by keeping some or all of your deposit, and, if necessary, by charging your credit card. Excess Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by the Car Rental Companies. Please note, the Car Rental Company is not obligated to wait for your arrival, and if you fail to arrive at the pick-up station at the time indicated in the voucher, it may constitute a No-Show on your part. Even a basic insurance. Alternatively, just sign in or register using your Google or Facebook account. In the majority of cases, our rentals include the following: Collision Damage Waiver (CDW), Theft Protection (TP), local taxes and location fees, airport surcharges, road fees and unlimited kilometers. available for purchase from the car rental company, or. If you choose this option, you pay for the fuel at the pick-up time and return the car as empty as possible. To claim one of our Excess Protection products, you will need: Only when all the above mentioned documents are presented and severe negligence is excluded, a refund will be processed. Use small print to hide from truth. Great help received from the kind persons on whatsapp chat yesterday and today. Email: cancellations@wisefandi.com Fax: Your browser settings can be set to inform you before receiving a Cookie. Your friends will also receive their own referral code, which they can share with their friends and start earning rental credit as well. This includes any event that is beyond the reasonable control of the party in question such as acts of God, riot, war, malicious acts of damage, fires, or natural disasters such as extreme weather conditions or electricity supply failure. Amendments can only be made up to 48 hours before the pick-up time. If you do not agree with any part of them, you must not proceed with your booking. This option is available in most countries, however, always check the fuel policy of the Car Rental Company. If you choose this option, you pay for the fuel at the pick-up time and return the car as empty as possible. If you do not agree with any part of them, you must not proceed with your booking. Wisecars will not refund any vehicle repairs unless the customer has bought excess protection and is eligible for a refund based on the related terms. In case you have any question, don't hesitate to contact us through support@wisecars.com.Have a nice day!Kind regards,Rachel from Wisecars. If you want to change your drop-off time after you have already picked up the car, you will need to contact the car rental company directly. Should you decide to purchase coverage directly from the Car Rental Company, we recommend that you check before or upon picking up the car what are the exclusions to the coverage included in the Car Rental Transaction. If you discover any discrepancies in the summary of the Car Rental Transaction contained in the voucher, please inform us of this as soon as possible. If you do not bring it back with a full tank, you may be charged a refuelling charge plus an inflated cost for the missing fuel. All the inclusions are explained if you click on the offer.The most basic packages are chosen by people that will present their own insurance at the pick-up, hence the cheap rate.Kind regards,Rachel from Wisecars. It is forbidden to use the website of Wisecars for any purpose other than for the personal use of booking a car rental. Honestly, never use third-party companies to rent a car. If you have already provided us with your flight details, the car rental company will be able to track your flight.