Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Chapel Hills Mall is 1.2 mi away from this hotel. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. The hotel is clean, the pool is great, and all the little extras make it a great place for families. Review tags are currently only available for English language reviews. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Yeah right! Located close to the Rocky Mountains, our pet-friendly hotel in Colorado. if the writer is claiming to be someone else). If the staff was better, the hotel would be an excellent place to stay. )Icon Color & Report Disclaimer, File a new bed bug report at this location. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Rooms were clean and comfortable With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Bedbug infestations | Department of Public Health & Environment Pet-Friendly Hotel in Colorado Springs | Colorado Springs Marriott Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. Something went wrong please try again later. N Academy Blvd Colorado Springs CO Hotel highlights Free full breakfast Free WiFi in rooms and public areas Free parking Onsite dining Located in Briargate within a 5-minute walk of US Air Force Academy, The Academy Hotel Colorado Springs is within a 15-minute stroll of Chapel Hills Mall. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. Basically got one night free with purchase of one night compared to other Hotels in same area. The act requires a tenant to promptly notify the tenant's landlord via written or electronic notice when the tenant knows or reasonably suspects that the tenant's dwelling unit contains bed bugs. Oh, & rooms were almost sound proof! Highly recommend. The bathroom had poop on the toilet when we checked in. Kids will love the heated pool. These little creatures inspire fear across our society, but Freeland is sharing his knowledge with News5 to help you avoid these bugs from taking a bite out of your skin and your wallet. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. A business center with fax and photocopying services is available. Service was amazingly efficient. Its the best place we have ever stayed. Check your booking confirmation email to find your booking number and PIN. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. The Academy Hotel Colorado Springs - HotelPlanner.com Disgusting! Lunch, You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am. Review tags are currently only available for English language reviews. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. Great value! There were a lot of families with small children so that made for a very noisy hotel. I was not told that the rooms all along the hallway we being renovated. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton Please note that all Special Requests are subject to availability and additional charges may apply. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. Booked this on a major travel site for an incredibly low price. Bed Bug - Review of The Academy Hotel Colorado Springs Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Service was amazingly efficient. The facility was a great experience for the modest price. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". Cocktail hour, Guests are required to show a photo ID and credit card at check-in. The eggs are almost impossible to see when laid on most surfaces. If the staff was better, the hotel would be an excellent place to stay. BED BUGS - Review of Econo Lodge North Academy - Tripadvisor The room was very nice, clean and in great condition. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Youll never stay anywhere like for the price. A chef was available to make made to order eggs/omelets! Buffett had a little bit of everything. Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. All rights reserved. Most recommended Colorado Springs hotels La Quinta Inn & Suites by Wyndham Colorado Springs South AP 6.2 Okay Southeast Colorado Springs $109+ Parking Free Wi-Fi Pool Pet friendly Days Inn by Wyndham Colorado Springs Air Force Academy 4.2 Mediocre Briargate $99+ Parking Free Wi-Fi Pool Pet friendly Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Icon Color & Report Disclaimer File a new bed bug report at this location Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, It was great stay. Bed Bug - The Academy Hotel Colorado Springs - Tripadvisor There was a problem loading the reviews. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs.. Bed Bug Reports Colorado Springs Marriott Colorado Springs, CO Colorado Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Top notch guest services. Breakfast buffet daily. Only a customer who booked through Booking.com and stayed at a specific property can write a review. This is not a rash, these are bites! The Academy Hotel Colorado Springs - KAYAK Welcome to our newly updated hotel. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. Booking.com. Oh, & rooms were almost sound proof! There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. Read more about the Colorado State Law: https://leg.colorado.gov/bills/hb19-1328, Cases come in daily for Just Bed Bugs Pest Control. Our bed was horrible. The Academy Hotel Colorado Springs Reviews | Expedia Server was very nice as well. There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. We stayed at this hotel last summer, June 2010, and left with some bites on us all. This was for the price a grand slam! I really didn't know about bed bugs at the time. 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included Lamp didnt have lightbulb. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. Great breakfast, great staff , overall a great experience. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. The room was large, 900 TV channels and reception area inviting. Check under the box spring. There was a line for waffles in the morning only to find out one of the waffle makers had died. Location off highway was amazingly easy. The restaurant on site did not have very many options but what we did get was really good. Wish there was a hot tub for the grownups but no biggie. Taxes and fees that are shown are estimates only. The pool looked nice but didnt get a chance to enjoy it. COLORADO SPRINGS, Colo. -- A claim of bed bugs at a popular Colorado resort is being directly disputed by the resort itself. When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. From: The east and west. The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. We've sent you an email so you can confirm your subscription. We all have bed bug bites all over us and they are very uncomfortable! I then contacted the BBB. I was not told that the rooms all along the hallway we being renovated. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. We will be back. Overall the hotel was very nice as was the experience. Great property as a lay over or destination! We went back to the area for spring break and decided to stay there again because of the location and price. * Check-In: 4pm | Check-Out: 11am Lock in the lowest price from these sites. Freeland says in his experience people who are buying used furniture are seeing some of the worst infestations. Breakfast was top notch. Hotel The Academy Hotel Colorado Springs, Colorado Springs, United States Nice spacius and clean I'm seeing where it says both? Amazingly clean. A chef was available to make made to order eggs/omelets! This meant there was furniture being moved men shouting up and down the hall and dogs barking. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. 78 out of 2735 reviews" ". We went back to the area for spring break and decided to stay there again because of the location and price. Freeland admits it's work that can make your skin crawl. Our room was clean and stocked. High Ridge Manor Apartments 13445 W. National Avenue New Berlin,WI - 53151 (262) 789-9588 It seems that communication was lacking in your case, I apologize. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. 2. If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Children 18 and above are considered adults at this property. Great to have an omelette at breakfast! The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. If we find any, we delete them and, if necessary, take action against whoever is responsible. My friend was sleeping in the bed closer to the bathroom. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Sign up and we'll send the best deals to you. 96 out of 2735 reviews" ", Rating 2 - Terrible. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. (Click on the Red Icon to view detailed bed bug reports. Respect the privacy of others. 3. In fact, we just had a pest control company mention to us the other day that all the calls they are seeing right now are in your higher-priced properties," said Jeff White, chief product officer at the pest control manufacturer SenSci. (Click on the Red Icon to view detailed bed bug reports.) The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. 245 out of 2735 reviews" ", Rating 4 - Poor. Bed Bug Reports The Academy Hotel Colorado Springs, CO Colorado - USA Posted at 9:58 PM, Feb 01, 2019. and last updated 9:30 PM, Feb 01, 2019. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. Food was outstanding! Travelers may receive a savings voucher when they submit a review. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. I really didn't know about bed bugs at the time. Beautiful property! A cable satellite TV is offered in each air-conditioned room at The Academy Hotel Colorado Springs. It makes a great first impression, with its lobby atrium that features waterfalls, fireplaces, and stone-hewn walls. I have never received such terrible treatment in my life!! Loved the breakfast! They have a wonderful breakfast bar. Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. The Hotel has a regular pest control program in place. This is a great value. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Beautiful facilities, parking lot was a bit dark at night. Call 1-844-926-6632 or visit, Steps to prevent and control bedbugs are available from the. This is not a rash, these are bites! Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. Lift up each headboard an lay it on the bed. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. The place was super clean. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Colorado Springs ranks No. 42 for bed bugs THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. - Terms of use - Privacy - Disclaimer. Typically, they come out at night to feed but during the day, they are most likely found within a 5-foot radius of the bed. This is not a rash, these are bites! Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. Liked: Cleanliness, amenities, property conditions & facilities. I really didn't know about bed bugs at the time. Examine your luggage carefully while repacking and when you return home. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. BED BUGS - Review of Econo Lodge North Academy, Colorado Springs, CO Always keep luggage off the bed and store it in a closet or other area, far away from your bedroom. We do allow pets and have a designated area for pet friendly rooms. After their trip, guests tell us about their stay. To see correct prices and occupancy info, add the number and ages of children in your group to your search. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. The view of Pike's Peak from our room was amazing. I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. academy hotel colorado springs bed bugsbig sky gift shop missoula airport. All of which have experienced no problems. Front desk amazing. Pizza, With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. Local, Skyware Booking Engine The Academy Hotel Colorado Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival. The pool was nice and warm The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. See More Rooms & Suites 01 / 09 Bed Bug Attorney in Colorado Springs, CO - Bed Bug Lawyers Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. We went back to the area for spring break and decided to stay there again because of the location and price. Reserved 2 rooms, 1 king & 2 queens. Made beds, replaced towels and amenities. But the complaints stop there. Nobody likes that thought," Freeland said. I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. Dinner, You can only leave a review within 28 days after check-out. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel The following reports are from third party sources. Bed Bug - Review of The Academy Hotel Colorado Springs Tripadvisor performs checks on reviews. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. This meant there was furniture being moved men shouting up and down the hall and dogs barking. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Building itself is beautiful. The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. Bar is always amazing! This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. Econo Lodge North Academy: BED BUGS - See 172 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. NEVER again! The Academy Hotel Colorado Springs - Booking.com <[emailprotected]edbugregistry.com>. I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! Overall, okay. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. - Terms of use - Privacy - Disclaimer. Stayed at this location for 4 nights (1/13/20 - 1/17/20) and ended up with multiple bedbug bites all over my shoulder, legs and extremities. Frequent visitors over many years and always pleased. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. We verify reviews to ensure the traveler booked with Expedia Group. Omlet station was great the rest of the food cold and old. Review of The Academy Hotel Colorado Springs Reviewed March 24, 2011 We stayed at this hotel last summer, June 2010, and left with some bites on us all. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We went back to the area for spring break and decided to stay there again because of the location and price. more. We even got an upgrade to our room witch was AWESOME!!! Great location, great amenities. The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. All content should be genuine and unique to the guest. Buffett had a little bit of everything., The room was very nice, clean and in great condition. Management doesn't seem to care much. They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. Check your selected option for more info. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Check around the edges of the box springs. I would recommend it if you can handle the unfriendliness of the staff. "If you take the time 10 or 15 minutes to take a peek at a room you can save yourself thousands of dollars period," Freeland said. If you booked through us and want to leave a review, please sign in first. Cancellation and prepayment policies vary according to accommodations type. Prices for cribs and extra beds aren't included in the total price. Offering a varied menu featuring fresh American Cuisine in a casual atmosphere, Falcons Bar & Grill is located at Colorado Springs Academy Hotel. Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. Use cautionwhen using pesticides and always follow label directions. So what can you do to guard against bringing these bugs home with you the next time you travel? Please note that a deposit fee is charged per night at this property. Bedbug infestations We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Very condescending when protocol had changed since last time we stayed. Also the heater in my room didnt work I had to use a portable heater to heat the room.