Do you agree with Footasylum's 4-star rating? Read Customer Service Reviews of www.footasylum.com - Trustpilot Gain access to Footasylum UNLCKD through your main Footasylum account. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. They also offer a WhatsApp device but it doesnt work. Rock Woven Outdoor Pant. Wore them only half a dozen times and the suede covering split along the line of the little toe crease. Take care!Thanks,Rebekah. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. Was looking everywhere but at her customers. After that drama of getting the trainers upstairs, and trying them ondecided to purchase at the till. Check out what 59,340 people have written so far, and share your own experience. I have sent them back the undamaged trainers in a damaged box as I received them. Up to 30% off at Footasylum on Puma with this discount code, 20% off at Footasylum on the Secret20 collection using this promo code, Extra 20% off at Footasylum on outlet products with this discount code, 10% off at Footasylum on first orders with this discount code, 10% off at Footasylum on app orders using this promo code, at Footasylum on Puma with this discount code, at Footasylum on the Secret20 collection using this promo code, at Footasylum on outlet products with this discount code, at Footasylum on first orders with this discount code, at Footasylum on app orders using this promo code, at Footasylum on first coat orders using this promo code, at Footasylum on trainer app orders using this discount code, at Footasylum on selected women's t-shirts, at Footasylum on selected women's footwear, or more at Footasylum on womens jackets in the sale, at Footasylum on womens coats and jackets in the sale, at Footasylum on kids trainers in the sale, at Footasylum on women's trainers in the sale, at Footasylum on women's clothing in the sale, at Footasylum on sale orders with this promo code, at Footasylum on full-price kidswear on the app using this discount code, at Footasylum on first coat orders with this discount code, at Footasylum on coats for new customers using this promo code, at Footasylum on first trainers orders with this promo code. Footasylum Reviews | Read Customer Service Reviews of www.footasylum Simply follow our returns portal link below. It goes against our guidelines to offer incentives for reviews. My Returns - Footasylum.com 10% off at Footasylum on first orders with this promo code. Thanks. Since Footasylum doesn't have a customer service number I had to text them. Find out how we combat fake reviews. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. Totally shocking service in regards to a faulty item that they . 1996 Retro Nuptse Jacket. Verification can help ensure real people write reviews about real companies. Anyone can write a Trustpilot review. Thank you for signing up to . 1. And would recommend to all my friends amd family. Perfect from start to finish. Nike Retro Fleece Jogger 4083633700 Mens Sportswear. If you want to exchange your order, fill out the exchange section of the returns form included in your order and send back your item. Ordered Nike trainers. Hey MattThanks for taking the time to leave us a review. Was my daughter's main present - I'll never use this establishment again and urge others not to as well. Round and round in circles. @Footasylumofficial 2.16M subscribers Videos Live 0:00 / 0:00 LOCKED IN SEASON 3!!! Still over 300 down! Shocking service avoid disappointment. For example, Footasylum has cleverly put together All Black Footwear and All White Trainers collections. We are so glad to hear you are happy with the service. Once your order has been dispatched, you'll receive an email from Footasylum that will contain the tracking information and links you need to track the progress. Any purchases made from the 21st October, up to and including the 24th December, will be covered under our extended Christmas returns policy. The kind your customers really want. Thanks,Rebekah. However, i just received an email stating evri are expecting a parcel from footasylum which could be the trainers i returned due to them being faulty. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. You have disabled javascript in your browser, please enable. !spoke to Edge lane store about colours in crocs. . Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. Do you agree with Footasylum's 4-star rating? Will definitely be ordering from them again. Thanks. Ordered coats for 2 of my sons in the sale. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). Quality, style and value superb. Ordered and paid on 10th December my daughter's Xmas present. Ordered standard delivery, was dispatched the next day & arrived the day after. Order placed on Monday standard deliver paid for and the parcel arrived the next day. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). Christmas Gifts | Christmas Gift Ideas | Footasylum It goes against our guidelines to offer incentives for reviews. Get Discount. My son lost out on his Christmas presents as a result. We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. They were dispatched quickly and delivered within a few days to Northern Ireland. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. Hey Getta,Thanks for leaving us a great review. Help future customers by talking about customer service, price, delivery, returns & refunds. Treated myself to some new trainers and jogging bottoms in the sale! The Footasylum app is a great way for users to shop the latest deals and products from Footasylum and to build up loyalty points and vouchers that can be used in-store or online. Ordered almost 400 worth of clothes for my son on the 12th of December! Footasylum Refund Reviews | Read genuine reviews on Footasylum refund F Happiness Grade Company Reviews Questions Refunds 32.00% - Difficult Phone: 0844 209 0804 Location: Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood F Refund - Difficult 32.00 % Industry Average I would avoid at all costs. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. This arrived within only two working days and all items were delivered intact and all there. Footasylum - YouTube If you aren't completely happy with your purchase when it arrives, you'll have 28 days from the date of receipt to return it for a full refund. She got the problem sorted in minutes. We had to ask him 3 times just to make sure, because he would just mumble something and walk off. Email and text communication was prompt and efficient. Over 90 off RRP. Full price items only. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! For every 1 spent, you'll earn 5p back every time you shop online or scan in-store. It needs to be unworn or unused and still have the original tags. All in all, satisfied with my purchase and dealings with this shop. Make sure your order is unused and in original packaging and labels. What Is Nike's Returns Policy? | Nike Help Unable to get in touch with anyone from customer service to resolve issue. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. The lines are open from08:30 - 19:00. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. Still not received a single item after contacting them numerous times, promises of next day deliveries, but still no joy! From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Greater than 37%. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. We also ensure all reviews are published without moderation. Under Armour Tech Quarter Zip T-shirt 4066499106 Mens Tops. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. As one of the UKs leading sportswear, streetwear and fashion apparel retailers, Footasylum has access to the latest collections from popular brands. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. very helpful as Liverpool didnt answer the phone. Date of experience: 18 December 2022 They all fit perfectly. High performance sneakers, trending streetwear and exclusive product weve got you. Replies to negative reviews in < 24 hours. In just a few steps, we'll have it sorted. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. These brands are always trending on the Footasylum website so if youre looking for the latest products and collections from them, check out Footasylum first for exclusive discounts. Thank you so much. For a next-level shopping experience, the app lets you filter by brand, colour, size and style so you can easily find what you want. All students enjoy 10% off at Footasylum. My son lost out on his Christmas presents as a result. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. It can take up to 5-10 working days for your refund to be processed once Footasylum receive your return. Courier. 363 questions people are asking about footasylum Extremely moody.I've never seen such self absorbed people. As the seasons change, more and more collections and features are promoted but there are a few ranges and edits that never go out of style and are popular all year round. When you shop Nike online, either on Nike.com or in the Nike App, you can shop with confidence, knowing we'll give you plenty of time to make sure your Nike items are just right. Both pairs didn't fit well so returned both pairs in exactly the same parcel as they were sent through FootAsylum's preferred choice of courier ToYou through Asda. Find out how we combat fake reviews. Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. Companies can ask for reviews via automatic invitations. Take care!Thanks,Rebekah. Tommy Jeans. Not one of them seemed interested AT ALL.Firstly, to find someone for helpstaff were just huddled in a corner having a good gossip and moan. Did have returns but again no problems, straight forward and quick refund. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Footasylum discount codes March 2023 - finder Ireland " My delivery had been opened & purchases replaced with another companies item, clearly the delivery driver from Hermes, when I contacted Footasylum (0nly contacted by Chat, no phone number or email, how bad is that) they did not want to know and would not entertain any investigation or refund, lost 150.00 what a shambles of a company you be ashamed .