Audio is out of sync from video and delay increases over time. You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Takes a few seconds. Hasnt been a problem in the past. only. The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. ask a new question. Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. This problem has been present for months but has gotten significantly worse recently. An artist who likes to sing and play the guitar. If not, then update the HomePods to 14.5 as well. Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. I saw IOS 15.1 be released and assumed they released it on all products, the working TVOS is 15.1 (19J5560d), User profile for user: wouterdam, User profile for user: If I stop the video, exit out of it and restart it, it syncs again. But when I go to play content from an app (YouTube, Netflix, hulu, etc.) It either starts buffering, loses sync with the audio track or loses audio altogether. Darryl0289, User profile for user: What is odd to me is that once the audio/visual goes out of synch during a show, it stays out of sync when I exit the application. Audio sync issues, definitely caused by Apple TV : r/appletv Again, this seems to happen most frequently with Netflix and HBO Now. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. All on 14.5, after resetting a couple of times. Apple TV 4K, I have a high speed cable and running sound via hdmi . ayrtonoc, User profile for user: Experiencing same issue with all live services. ArnoldL51, call Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? AppleTV 4K supports PCM 2.0 (stereo) PCM 5.1 and 7.1 Dolby Digital 5.1 with Atmos Dolby MAT (PCM 7.1 + Atmos) eARC on the LG CX supports all of the above. Use HDMI ARC or eARC with your Apple TV 4K - Apple Support Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings A forum where Apple customers help each other with their products. Starting to regret buying a pair of HomePods when they first came out to go with my ATV. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Any time this happened with mine, I would force quit the app & Restart Apple TV. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Apple TV 4K Review Apple TV buyers guide Apple TV users guide Apple TV news Apple TV discussion Buy at Apple (opens in new tab) Buy at Amazon (opens in new tab). Any idea what the problem might be. AppleInsider may earn an affiliate commission on purchases made through links on our site. Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! dfried1, User profile for user: The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. What can I do? This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. However, the audio will drop again anywhere from about 30 seconds up to maybe 5 minutes later. So I can't get adjust the dialogue sync at all. Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. For now I try to downgrade to tvOS 14. The problem is that apple took out the option to calibrate all formats for 24hz. I have tried changing TVs, HDMI cables, streaming apps, audio source, etc. Just recognized when switching off/reset audio sync within the apple tv 4k setting (don't run a new setup!) This site contains user submitted content, comments and opinions and is for informational purposes Privacy Policy. When you purchase through links on our site, we may earn an affiliate commission. Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. only. Have exactly the same issues with the audio advanced to the picture. Then, check your audio and video settings, and ensure they're compatible with the content you're watching. I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. karishbhr 1 yr. ago Did this and it worked very well and then slowly degrades. Airplay is a proprietary protocol, they must know everything but no, it's a mess bah, All wired to the same Netgear gigabit switch. Please fix this apple! The "bad" ones are consistently bad, good ones always good. I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. The TvOS 15.1 does not fix the problem. omissions and conduct of any third parties in connection with or related to your use of the site. Reboot the wifi router as well. Thank you for posting in Apple Support Communities. Check your audio sync options, it's probably anywhere from 0 to 300 milliseconds. That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. A number of Apple TV app and set-top box users are reporting a curious issue in which some content, including purchased and rented shows, play without audio. All postings and use of the content on this site are subject to the. YouTube TV audio is out of sync with video. There was a problem. Refunds, Update the software on the iOS device you set up HomePods with, Turn off both Dynamic Range and Frame Rate under Settings->Video & Audio->Match Content, Do the calibration again under Wireless Audio Sync, Turn on both Dynamic range and frame rate under Match Content. Oct 6, 2021 7:15 PM in response to dfried1. the audio from the show or video doesnt work. While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. The problem happens multiple times on every episode I play, currently NCIS. Im hesitating recommending this to my clients as I will be dealing with service calls all the time. The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. Your iPhone and Apple TV are put through a series of tests that includes the playing of sound tones. omissions and conduct of any third parties in connection with or related to your use of the site. Why is there no student checking it with some devices before they roll it out? This adjustment should resolve the issue for the time being, at least until the official fix arrives. Some claim that they were able to play videos without any audio sync issues on the Infuse client. The company is currently conducting internal testing of the soon-to-be-launched application update. Oct 3, 2021 11:40 AM in response to aigars16. To start the conversation again, simply Looks like no ones replied in a while. PLEASE FIX ASAP! any proposed solutions on the community forums. This was not happening in earlier versions of tvos (it POSSIBLE it was happening in 15.1 and I just missed it, certainly not happening in 15.0). Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. Really frustrating that this feature doesn't work. Try to check if your TV has one. Alternatively, one could try turning on the Match Dynamic range and Match Frame Rate settings from the Match content option located under Video and Audio settings. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. Refunds, Airport Express 802.11n *WIRED* connected to Rotel RA-1062 ampli, ipad (ipadOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, ipad (ipadOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, iphone (iOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, iphone (iOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Sony Headphones via Bluetooth (Headphones output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V out of sync, video judder and stutter. Everything was just fine before the 14.5 update and now it's a shambles. Apple TV 4K (2021) Audio Sync Issues : r/appletv - reddit Funny thing is so android cast on my Sony TV is working perfectly. For example, commentators will be talking about the current play, and 30 seconds later, the audio skips backwards, and starts replaying audio from 2 minutes ago. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. Id say the issue started about 2 months ago. We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. How to Fix Apple TV Video and Audio Sync Problems Hope this helps. Fix? Reproduction without explicit permission is prohibited, What to Do if Video and Audio Wont Sync on Apple TV, Bypass Your Receiver for Video and Check Your Cables, iOS 13 or iPadOS problems and how to fix them -, How To Fix Messages and iMessage Problems in iOS 11, iMessage not working iOS 13 or iPadOS? Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. Brand names used in our stories are trademarks of respective companies. Im not sure why this has occurred especially given the cost of two homepods. Is there a fix for this besides pausing, rewinding and playing again..? Under Audio Return Channel, select Play Television Audio. Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. I now have a denon x3700h, to also play ATMOS content as I have those speakers. So what is happening is that system sound audio is working just fine. Oct 5, 2021 6:16 AM in response to dangregory. Apple 4K TVs lip sync audio out of sync - Apple Community Same here, I have a HomePod mini and Apple TV 4K, all on 14.5, and the audio is just out of sync. Hopefully, Apple sticks to the changes made in tvOS 14.6 RC as they finally fixed the said issues. My device is set to auto update and is current. Apr 28, 2021 8:35 AM in response to ashtv. 1-800-MY-APPLE, or, Sales and If anything changes, we'll update this post. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isnt an option. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. It skips and the audio gout awry within 10 seconds and never catches back up. It was all beautifully synced before the update :(, Apple TV 4K, Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. Here's how the Galaxy S23 compares against the iPhone 14 Pro. ask a new question. This issue can occur if the audio format of the HDMI device is set to bitstream output (Dolby Digital, Dolby Digital Plus, DTS, etc. Lately Ive been having difficulty with lagging audio to video syncing with my Apple TV 4K. Is there a workaround to fix this? A forum where Apple customers help each other with their products. For a better experience, please enable JavaScript in your browser before proceeding. The workaround I did which worked is as follows: I noticed there's still a very slight delay between TV speaker and homepod when I play youtube videos and music but when I play Netflix and Apple TV contents, they are well perfectly synced. I haven't yet figured out the exact common factor, but it seems to be occurring with LARGE video files predominantly, not smaller ones (mostly, but not always 4k videos, usually not 1080p videos). Airpods pro with Apple TV dialogue sync issues Oct 2, 2021 3:04 PM in response to aigars16. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. Want to know more about us? So this seems to be purely related to the stream being played back from the Apple TV. Not sure if you reset the Apple TV or HomePods or both? I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. But I have had nothing but problems. No problem when the Apple TV is plugged on the TV but I lose ATMOS. Want to know more about us? For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Sound Bar Out Of Sync? Here's How To Fix It - Tech News Today Interestingly, movie previews are apparently unaffected by the issue. The audio loss seems to mostly impact more recent video files, but also some older ones. All postings and use of the content on this site are subject to the. Please refresh the page and try again. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! Really really unacceptable. I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. #1. Then we suggest checking the audio settings on your Apple TV. While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. According to reports (1,2,3,4,5,6,7,8,9,10), multiple users are experiencing audio sync-related issues on the Plex TV app. Looks like no ones replied in a while. This is how it stacks up against Apple's counterpart, the new M2-based 14-inch MacBook Pro. But recent updates to the Plex app are likely to be the culprit on other platforms. Audio playback sounds really odd on a surround sound system. Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. The feature is baked into the latest iOS 13 developer beta. Select Video and Audio. I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). The audio and video on my TV are out of sync or there's an audio - Sony We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. My issues are with hard wired speakers fed via hdmi and not on all streams. Aug 12, 2021 4:25 PM in response to Ccastle84. Here's why, iPhone 14 or not, this keychain accessory can use satellites to help save your life, Apple is planning on bringing ads to Apple TV Plus, here's the proof, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. Buy, install, and forget about it. And this fix only lasts basically one day. When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. You are using an out of date browser. It may not display this or other websites correctly. The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. The result is oversaturated colors that give skin tones and hair a seemingly Bigus_Phillus, User profile for user: Plex - Audio Sync Issue - Roku Community For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. Oct 4, 2021 1:29 PM in response to aigars16, Apple TV HD -> hdmi -> Epson beamer / projector. Aug 22, 2021 12:06 PM in response to Ccastle84. When the test is complete, click Done on your Apple TV or iPhone. Please help! Is there a software update coming anytime soon? Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! This doesn't look like a fluke. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. This doesn't typically occur with Disney plus or streaming movies from iTunes. I've reset my AppleTV and two homepods and it still won't sync. The video signal is processed by. Rebooted the router. (I've tried disabling this, but no change in the sync issues). Your device will automatically restart while installing the updates. Fix for Plex audio sync bug on Apple TV, other platforms in works